PNB Account Closure alert has been issued for customers whose accounts have remained unused for more than three years and have a zero balance.
Punjab National Bank (PNB) has asked affected account holders to complete their Know Your Customer (KYC) formalities and reactivate their accounts by November 10, 2026, to avoid possible closure.
The notice applies to accounts that had no customer-initiated transactions or operations for more than three years as of September 30, 2026, and maintained a zero balance.
Customers should check whether their accounts meet both conditions rather than assume that every inactive PNB account will be closed.
 Which PNB Accounts Could Be Closed?
According to the bank’s notice, the closure exercise targets a specific category of accounts that meet two conditions: no customer-initiated activity for more than three years and a zero balance.
Customers who have not used an old savings account for several years should check its current status.
This may include accounts opened for previous employment, salary deposits or other purposes that are no longer in use.
However, the notice does not mean all inactive accounts are being closed.
Accounts that do not meet both stated conditions are not automatically covered by this particular closure exercise.
 PNB KYC Deadline: November 10, 2026
Affected customers have until November 10, 2026, to complete the required formalities.
They should contact their respective PNB branch to confirm whether their account falls within the specified category and what documents are needed for reactivation.
KYC, or Know Your Customer, is the process banks use to verify a customer’s identity and address.
Keeping these details updated helps maintain accurate banking records and supports the bank’s security checks.
Customers should avoid waiting until the final day, especially if they need to arrange documents or resolve discrepancies in their account details.
How to Prevent Your PNB Account From Being Closed
Account holders who want to continue using an affected account should take the following steps:
Visit the relevant PNB branch and ask whether the account is covered by the notice.
Carry valid identity and address documents required for KYC verification.
Submit the bank’s prescribed request for account reactivation.
Confirm that the KYC process has been completed and ask when the account will become operational again.
The exact documents required may depend on the customer’s existing records and the bank’s verification process. It is advisable to contact the branch before visiting to avoid unnecessary delays.
 Where Can PNB Customers Get Help?
Customers who need clarification about their account status or the reactivation process can visit a PNB branch or contact the bank through its published customer-care channels.
PNB’s toll-free customer-care numbers are 1800-1800 and 1800-2021.
Customers should use official bank channels and avoid sharing OTPs, PINs or passwords with anyone claiming to help reactivate an account.
The PNB Account Closure notice is specifically aimed at long-unused, zero-balance accounts that meet the bank’s stated criteria.
Customers who wish to retain an affected account should verify their status and complete the required KYC formalities before November 10, 2026.
