The State Bank of India (SBI) has issued an alert for its customers regarding a short disruption in OTP-based services.
The bank has scheduled a maintenance activity on April 11, 2026, during which some services may not work smoothly.
The disruption is expected between 2:30 am and 2:50 am (IST), and may affect OTP-related activities on:
Internet banking
YONO Lite
YONO app
This means you might face issues while logging in or completing transactions that require OTP verification during this short window.
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What Services Will Still Work?
Even during the maintenance period, SBI has assured that several services will remain available.
Customers can continue using:
ATM services
UPI payments
SBI Secure OTP
SBI Authenticator
These options are expected to work normally, so you can still complete important transactions without interruption.
What Is SBI Secure OTP?
SBI Secure OTP is a mobile app that generates one-time passwords directly on your phone.
Unlike SMS-based OTPs, this app allows you to generate OTPs instantly while making transactions on SBI Internet Banking or YONO Lite.
It’s especially useful during network issues or service downtime like this one.
What Is SBI Authenticator?
SBI Authenticator is another security tool that offers multiple ways to verify transactions.
With this app, you can:
Approve requests through prompts
Scan QR codes
Generate OTPs within the app
It is considered more secure and reliable than traditional SMS-based OTPs.
How to Generate Secure OTP Easily
You can generate a Secure OTP while making transactions using:
Online OTP mode (requires internet via mobile data or Wi-Fi)
This ensures you can continue banking even if SMS OTPs are delayed or unavailable.
How to Register for SBI Secure OTP
Getting started with the app is simple:
Download and open the SBI Secure OTP app
Enter your username
Click “Proceed” to verify your mobile number via SMS
Enter your password and accept terms
Enter the OTP received on your phone
Set an MPIN for secure access
After this, you’ll receive an activation code on your registered mobile number.
This code is valid for 10 minutes, so make sure to complete activation quickly by logging into SBI online banking.