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Digital Wallets to get New Limits and Refund Rules by RBI

Takendra Verma
Last updated: 26/04/2026 12:14 PM
Takendra Verma
Published: 26/04/2026
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If you regularly use digital wallets like PhonePe or Google Pay, a new update from the Reserve Bank of India could directly impact you.

The RBI is planning new rules that aim to make your wallet safer, reduce issues, and ensure faster refunds. Here’s everything explained in a simple way.

What Is Changing and Why It Matters

The RBI is working on a new framework for prepaid payment instruments (PPIs).

In simple terms, PPIs are the systems behind digital wallets and prepaid cards.

These include:

Mobile wallets

Gift cards

Metro or travel cards

Wallets used by NRIs

Right now, the RBI has released a draft rulebook and is asking for public feedback until May 22, 2026.

The goal is to make digital payments more secure and more reliable for everyday users.

Who Can Issue Digital Wallets?

Under the new draft rules:

Banks that already issue debit cards can also launch prepaid wallets by informing RBI

Non-banking companies must take RBI approval first

There’s also a financial requirement:

Minimum net worth: ₹5 crore to start

Must increase to ₹15 crore within 3 years

This ensures that only financially stable companies handle your money.

Wallet Balance and Usage Limits

To prevent misuse or excessive fund storage, RBI has proposed limits on wallet usage.

Maximum wallet balance: ₹2 lakh

Monthly cash loading limit: ₹10,000

For specific wallets:

Gift wallets: up to ₹10,000

Transit wallets (metro/bus): up to ₹3,000

For NRIs and foreign visitors:

Wallets can be issued after passport and visa verification

Monthly spending limit: ₹5 lakh

These limits are designed to keep transactions safe and controlled.

Faster Refunds for Failed Transactions

This is one of the biggest benefits for users.

If a transaction fails, gets cancelled, or a return is processed, the money will be:

Refunded immediately to your wallet

Even better, refunds will not be restricted by wallet limits.

So even if your wallet is full, you’ll still get your money back without delays.

Earlier, refunds could take time and cause frustration.

This rule aims to fix that.

What This Means for You

For everyday users, these changes bring more clarity and security.

Your wallet funds will be safer

Refunds will be faster and smoother

Only trusted companies can offer wallet services

In short, digital payments are set to become more reliable and user-friendly if these rules are implemented.

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