PNB Account Closure could affect certain old accounts after September 13, 2026, according to the latest customer alert.
The reported exercise concerns zero-balance accounts that have had no customer-induced transactions for more than three years.
Punjab National Bank customers who have old or unused accounts should therefore check their account status before the deadline.
The reported closure does not apply to every inactive PNB account, but to accounts meeting the specified conditions.
PNB Account Closure deadline is September 13
According to the reported advisory, the accounts covered by the exercise had a nil balance and remained without customer-induced transactions for more than three years as of June 30, 2026.
Such accounts may be closed after September 13.
Customers who still want to keep an affected account should contact PNB and complete the required formalities. KYC updation may be required depending on the account’s status.
PNB’s banking guidance distinguishes between an account being classified as inoperative and the specific closure exercise.
Savings and current accounts can generally become inoperative after no customer-induced transaction for 24 months.
Which PNB accounts may be closed?
The reported closure exercise is aimed at old zero-balance accounts that have remained inactive for more than three years.
Therefore, customers should not assume that every account they have not recently used will automatically be closed.
People who have multiple PNB accounts, particularly older accounts that are no longer being used, should check whether any account meets the conditions mentioned in the bank’s alert.
Customers should also check whether an old account is connected to important financial services such as salary credits, pension payments, loan repayments, insurance payments or other regular transactions before deciding what to do with it.
How customers can keep the account active
Customers who want to retain an affected account should contact a PNB branch and check the exact status of the account.
If KYC updation or other reactivation formalities are required, these should be completed before the reported September 13 deadline.
PNB allows customers to request activation of inoperative accounts after completing the applicable KYC requirements.
Customers should follow the bank’s current instructions rather than relying on messages or information received from unofficial sources.
If an old account is no longer required, customers can instead ask PNB about the proper account-closure process. This can help ensure that any linked payments or services are dealt with before the account is closed.
Why customers should check now
The PNB Account Closure exercise makes it important for customers with old, unused and zero-balance accounts to verify their status in advance.
Waiting until after the deadline could create additional inconvenience if the account is needed later.
Customers should also be cautious about sharing banking details, OTPs or passwords with anyone claiming to help reactivate an account.
Any account-related action should be completed through PNB’s official banking channels or a branch.
The key point is that the reported September 13 deadline applies to accounts meeting the specified closure conditions.
Customers should first verify whether their account falls into that category and then complete any required formalities.