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RBI Complaint Process for Investment Scam Cases

Takendra Verma
Last updated: 18/12/2025 1:51 PM
Takendra Verma
Published: 18/12/2025
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In today’s digital world, almost every financial activity—payments, banking, and investments—is online.

Contents
How to File a Complaint on RBI’s Sachet PortalWhat Happens After You File a ComplaintOther Platforms to Report Fraud

While this makes life convenient, it has also increased the risk of online fraud and fake investment schemes.

Scammers often promise high returns to lure people, and many end up losing years of savings.

If your money is stuck in a fraudulent scheme, there’s no need to panic.

You can file a complaint directly with the Reserve Bank of India (RBI).

How to File a Complaint on RBI’s Sachet Portal

The Sachet Portal is an online platform launched by the RBI to help people report fraudulent investment schemes, illegal chit funds, or companies promising fake profits.

Here’s how to file a complaint:

Visit the RBI Sachet Portal: https://sachet.rbi.org.in

Click on “File a Complaint” on the homepage.

Fill in the details of the company or scheme.

Mention the amount of money you invested.

If you’re unsure which regulator the case falls under, select “Can’t find regulator.”

Enter your mobile number to receive updates via SMS.

After registering, you’ll get a reference number to track your complaint online.

What Happens After You File a Complaint

Once your complaint is submitted, the RBI forwards it to the appropriate authorities such as SEBI, IRDAI, police departments, or state governments.

The RBI’s State Level Coordination Committee (SLCC) also assists in processing complaints to ensure timely action.

Other Platforms to Report Fraud

If the issue involves cyber fraud or online cheating, you can also report it on:

Cyber Crime Portal: https://cybercrime.gov.in

Toll-free Helpline: 1930

Chakshu Portal: For fake calls, SMS, and spam

This system makes it easier for people to take action against scammers and protect their money.

If you suspect a scheme is offering unrealistic returns, don’t wait—report it immediately.

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